FREE SHIPPING & SHIPPING FAQs

Free Shipping When you Spend Over $59! Fast Delivery. Lollipop Lingerie Australia
Question How is my order shipped?
AnswerYour order is shipped via Australia Post
Question Will my parcel display the store's identity?
AnswerWe ship discreetly. There is no indication of the sender’s name or any such reference to the type of product purchased on the outside of your parcel.
Question How soon is my order sent out?
AnswerWhen you place an order before 2pm (AEST), your order will be dispatched on the same day, excluding orders placed on Public Holidays. If you miss this cut off time, your order will be dispatched on the next day.
Question What is the fastest way for my order to be delivered?
AnswerWhen placing your order, pay by credit card as payment is instant. Orders are dispatched as soon as your payment is received.

AUSTRALIA SHIPPING

Standard Shipping  2-7 working days, AUD9.99 per order

FREE SHIPPING for orders over AUD$59

Standard Shipping Options

1. Signature Required (Recommended)

If you are not available at time of delivery, a card is left for you to collect your parcel from the nearest Post Office. By using this service, the delivery of your parcel is FULLY GUARANTEED.

2. Authority to leave (ATL)

When you select this option, your order may be left unattended at your address. The driver or post service, may choose to leave a card for collection at your nearest Post Office if the area is deemed unsafe for delivery.
Please Note: By choosing this delivery option, we cannot be held liable if your parcel is lost or stolen from your property.

Express Shipping Options  1-3 working days, AUD12.99 per order

Certain deliveries may take longer if the address is outside city areas.

This service will not require a signature. If you select this option, your order may be be left unattended at your address. The driver or postal service, may choose to leave a card for collection at your nearest Post Office if the area is considered unsafe for delivery.

Note: When you select this delivery option, we cannot be held liable if your parcel is lost or stolen from your property.

NEW ZEALAND SHIPPING

Standard shipping   3-10 working days   NZD9.99  per order

FREE shipping over NZ$59

Allow 3-14 working days for deliveries to Rural areas

Receipted Delivery service will require your signature when the parcel is delivered

If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office. Please note: Your parcel will only be trackable once your order arrives in New Zealand.

Express shipping    2-4 working days   NZD14.99  per order

Express shipping service is fully trackable. Your signature is required when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to contact New Zealand Post to arrange collection of your parcel.

OTHER COUNTRIES

Certain deliveries may take slightly longer than stated, especially those outside city areas.

Receipted Delivery service requires your signature when the parcel is delivered.

If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office

Express shipping service is fully trackable. Your signature is required when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to contact the Post Office to arrange collection of your parcel.

ADDITIONAL CUSTOMS DUTIES AND CHARGES

We have no control over customs duties, tariff charges or delays. New Zealand, USA and all other  International customers, please read the following:

1. The customer is responsible for any customs charges, duties, or tariffs for the destination country.

2. If customs impounds the goods ordered, any charges and or cost of goods will not be refunded to the customer.

3. If the ordered goods are returned to the warehouse, the customer will be charged additional delivery fees to resend the parcel.